Return & Exchange Policy

At Bingle Boop, every piece we send out is made with care, love, and a lot of attention to detail. We truly want you and your little one to be happy with your purchase. If something doesn’t feel quite right, please know—we’re here to help you, no hassle.

Returns

We accept return requests within 7 days of delivery.

To keep things fair and ensure every product reaches families in perfect condition, we kindly ask that items are:

  • Unworn and unused

  • Unwashed

  • In their original condition

  • With all tags and original packaging intact

We appreciate your understanding in helping us maintain quality for every child who receives a Bingle Boop piece.

Exchanges

We’re always happy to help with exchanges in cases of:

  • Incorrect size

  • Manufacturing defects

  • Wrong item received

Non-Returnable Items

 To ensure hygiene and fairness for all our customers, we’re unable to accept returns or exchanges for:

  • Items that have been worn or washed

  • Products without original tags

  • Items damaged due to misuse or improper care

  • Clearance or final sale items (if applicable)

We hope you understand that this helps us keep every Bingle Boop product safe and special for the next little wearer.

Damaged or Incorrect Orders

We’re really sorry if something went wrong with your order—that’s never the experience we want for you.

If your order arrives damaged or you receive the wrong item, please reach out to us within 48 hours of delivery with your order number and clear photos. We’ll treat this as a priority and make it right as quickly as possible.

How to Request a Return

Just send us an email with: 

  • Your order number

  • A short reason for the return

  • Photos (if applicable)

Once we receive your request, our team will personally guide you through the next steps. You’re not alone in this—we’ll stay with you until it’s resolved.

After your returned item is received and inspected, we’ll process your exchange or refund (where applicable) promptly and keep you updated at every step.

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